- Make sure your website, contact information, content on website, pricing, and service and product information are updated. Also updated on business cards. When potential clients are shopping, they want consistent and immediate answers. If they don't see it or receive it, they will move on to the next business.
- Respond to emails or phone call within 24hrs! People say 24-48 hrs, i say 24hrs! You know how many other businesses they contact in 48hrs? You can lose the sale! Don't make the excuse i was busy doing this and that. Your potential client can be your next client! One of the biggest compliments i receive for Selections Entertainment is my timely manner of getting back to them. Trust me, people remember that!
- Proper customer service. It is so important how you speak and react to a client. That sets the t for eoneverything. You can even tell a business owner tone on how they respond to an email.
I hope these tips will help you with your transitioning of inquiries to booked clients!